Please note that all the courses are in Japanese and English.
We promise we will always be respectful of you and your people and that we will treat your requests with care.
We won’t hit you with surprise charges or perform unnecessary work and we’ll always keep you “in the loop”. In short, we will treat you fairly and honestly as partners in our mutual success.
We keep your information strictly confidential. We do not give out Client information to any other parties without explicit consent.
We reserve the right to change our published rates at any time. We will always inform you before the charge is incurred.
We do our very best to provide reliable solutions.
We work hard to schedule our time effectively to provide the best possible service for our clients. Therefore, we respectfully request that you give us sufficient notice prior to cancelling the service requests.
Upon confirmation of the purchase, we will send the confirmation email to the email address provided at the point of purchase within 2 days. The order will be processed and send to you via email in the form of a PDF file for you to download within 3 days upon receiving the confirmation email. The PDF link will expire after 72 hours so please download the link within that period.
The details regarding the cancellation and refunding is specified in the refund policy.